On 27 Nov 2020, at 11:11, Charlie Clark wrote:

This sounds suspiciously like Antonio's issue of e-mail being removed from trash after 7 days and, hence, a server setting. Probably because people never get around to emptying the trash.

I help manage mid-sized (SMB/SOHO outsourcing) mail systems and can attest to the fact that some people seem to never empty their trash mailboxes. For support purposes, if I could, I would would eagerly auto-expunge all of our users' trash mailboxes on an aggressive schedule (7 days seems good) if users would modify their behavior and thinking to treat their trash mailboxes (and messages marked as "Deleted" in regular mailboxes) as a short-term safeguard against accidental deletion rather than as a permanent archive of mail that isn't worth their effort to categorize.

--
Bill Cole
b...@scconsult.com or billc...@apache.org
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire
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