On 27 Mar 2021, at 15:03, Andrew Buc wrote:

Last night and this morning MM started refusing to sync with the IMAP server. I got various messages suggesting Keychain issues. I did some fooling around with the Keychain (don’t remember the exact steps), and MM started to sync with the server again. But I get the “keychain failure” dialog every time I open (cmd-O) an individual message, although I can open the message. I rebooted and re-downloaded MM (now om r 5673) earlier in this process. If I accidentally denied access for this application, how do I fix that? Am I right, MM wants the 16-character app p/w, not the p/w I use to log onto FastMail thru a web browser? Thank you.

As the error message says, this is a problem with the MailMate *license* which is stored in your keychain. You can find it in Keychain Access by searching for "MailMate License"

You should make sure that it is there and that in the "Access Control" pane of the license key's window it allows access by MailMate. If it does not, you can add MailMate there manually or you could just delete that license key from the keychain and re-enter your license in MailMate. (MailMate->Registration->Add License...)


--
Bill Cole
b...@scconsult.com or billc...@apache.org
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire
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