On 2022-05-07 at 13:17:45 UTC-0400 (Sat, 07 May 2022 10:17:45 -0700)
Tracy Valleau <mailmate@lists.freron.com>
is rumored to have said:
Hello
I have an email listed in my Source/Trash folder that does not exists,
and I cannot remove the (red) entry.
It's my fault: I installed GPG for a bit and then decided I didn't
want it. Before I removed it however, someone sent me a signed email
to which I replied.
The reply failed because I didn't have a signed key. I created a new
unsigned email and replied, and then moved the "not signed" email to
the trash.
Now it's stuck there. I looked at the trash via Webmail, and it's
empty. I looked in the mailmate folders and found it in the local
trash and so deleted it with the finder.
oops. The red-text listing for the email still appears in my
/source/trash mailbox in Mailmate, and now I get a message telling me
I have an Anti-Virus problem. It suggests I try /message/reset, but
it's grayed out.
It appears that the message only exists in MailMate's internals
somewhere, and I cannot find it.
So: two things
One: a PGP fail should not leave a message which cannot be deleted in
the first place and
two: I likely made the situation worse with my mucking about...
but still and all, there should be -some- way to correct this and/or
do a "force delete". At the very least, a way to rebuild the MM
internals from what actually is in place on the server. Synchronize
did not do it; reset could not be invoked.
Suggestions anyone?
I assume that you've restarted MailMate since deleting the actual file.
If not, do that.
If you already tried that, you can do a rebuild of the database from
what's actually on disk. That process is documented in the Help, linked
from the top page of the Help.
--
Bill Cole
b...@scconsult.com or billc...@apache.org
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire
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