See my attached reply to your earlier post on the mailing list


On 2022-05-07 at 14:35:52 UTC-0400 (Sat, 07 May 2022 11:35:52 -0700)
Tracy Valleau <mailmate@lists.freron.com>
is rumored to have said:

Hello

I have an email listed in my Source/Trash folder that does not physically exist, and I cannot remove the (red) entry.

It's my fault: I installed GPG for a bit and then decided I didn't want it. Before I removed it however, someone sent me a signed email to which I replied.

The reply failed because I didn't have a signed key. I created a new unsigned email and replied, and then moved the "not signed" email to the trash.

Now it's stuck there. I looked at the trash via Webmail, and it's empty. I looked in the mailmate folders and found it in the local trash and so deleted it with the finder.

oops. The red-text listing for the email still appears in my /source/trash mailbox in Mailmate, and now I get a message telling me I have an Anti-Virus problem. It suggests I try /message/reset, but it's grayed out.

It appears that the message only exists in MailMate's internals somewhere, and I cannot find it.

So: two things

One: a PGP fail should not leave a message which cannot be deleted in the first place and

two: I likely made the situation worse with my mucking about...

but still and all, there should be -some- way to correct this and/or do a "force delete". At the very least, a way to rebuild the MM internals from what actually is in place on the server. Synchronize did not do it; reset could not be invoked.

Suggestions  anyone?

TIA

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--
Bill Cole
b...@scconsult.com or billc...@apache.org
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire
--- Begin Message ---

On 2022-05-07 at 13:17:45 UTC-0400 (Sat, 07 May 2022 10:17:45 -0700)
Tracy Valleau <mailmate@lists.freron.com>
is rumored to have said:

Hello

I have an email listed in my Source/Trash folder that does not exists, and I cannot remove the (red) entry.

It's my fault: I installed GPG for a bit and then decided I didn't want it. Before I removed it however, someone sent me a signed email to which I replied.

The reply failed because I didn't have a signed key. I created a new unsigned email and replied, and then moved the "not signed" email to the trash.

Now it's stuck there. I looked at the trash via Webmail, and it's empty. I looked in the mailmate folders and found it in the local trash and so deleted it with the finder.

oops. The red-text listing for the email still appears in my /source/trash mailbox in Mailmate, and now I get a message telling me I have an Anti-Virus problem. It suggests I try /message/reset, but it's grayed out.

It appears that the message only exists in MailMate's internals somewhere, and I cannot find it.

So: two things

One: a PGP fail should not leave a message which cannot be deleted in the first place and

two: I likely made the situation worse with my mucking about...

but still and all, there should be -some- way to correct this and/or do a "force delete". At the very least, a way to rebuild the MM internals from what actually is in place on the server. Synchronize did not do it; reset could not be invoked.

Suggestions  anyone?

I assume that you've restarted MailMate since deleting the actual file. If not, do that.

If you already tried that, you can do a rebuild of the database from what's actually on disk. That process is documented in the Help, linked from the top page of the Help.



--
Bill Cole
b...@scconsult.com or billc...@apache.org
(AKA @grumpybozo and many *@billmail.scconsult.com addresses)
Not Currently Available For Hire
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https://lists.freron.com/listinfo/mailmate

--- End Message ---
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