Henry Seiden wrote (at 11:17 AM on Wednesday, July 6, 2022):

You may also want to look into junk filtering in case you are using any of those features.

It couldn't be junk filtering—Mark said that the messages do eventually appear in MailMate.

On 6 Jul 2022, at 13:44, Mark Gerber wrote:

A question regarding collecting email from server (this happens, for the most part, with my charter.net account):

If I view my mail in a browser or in Mail on either iOS or MacOS (12.4), I can see several emails there that I cannot see in MailMate 1.13.2 (5673). ***That is, it might be several hours after receiving an email that MailMate finally syncs those emails.*** In the meantime, many other emails sent to that account will be synced and visible in MailMate. So, while I might have 30 emails received in MailMate between, say, 8:00–10:00 AM, there might be 7 or 8 received during that time and are ***not synced until much later in the afternoon.***

Manually syncing does not retrieve those messages, either. Is there anything else I can do?
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