Well, a day of troubleshooting and I figured it out.

There was a formatString plist entry from previous beta that was a test. I don’t know if that feature dead-ended or not, but having the specifiers.plist file around at all causes the crash on any post 5898 build.

Nuking that file allows current beta 5918 to successfully launch.

Best,
Ethan


On 9 Oct 2022, at 11:35, Ethan Schoonover wrote:

Clarification: Any build after 5898 crashes. That’s where I’m stuck. So I can’t move to 5918.

I appreciate the link to the manual but rebuild was about the first thing I tried moving to a build later than 5898, no joy.

Migrating with existing plist files also fails. I’m looking for any different approach to identifying the issue. Currently I’m taking a bisect approach and a/b testing with and without specific settings but it’s a slog.

-es

On 9 Oct 2022, at 11:09, Henry Seiden wrote:

Ethan,

Well, yes, you should likely rebuild. You can export your settings as described in Menu>Mailmate Help>Rebuild Database>How to transfer… & in the more complete web-based [User Manual](https://manual.mailmate-app.com/) (same section). Some may have other suggestions on point to your issue. I find the bootstrap re-install effective on thorny issues like yours.

The advantages are three-fold:
1. Gets rid of any kinks that may have crept into the MM install (you could uninstall completely and then re-install to be even more sure). 2. Makes it sooo much easier than recreating all. You could also reinstall the MM Accounts, however I haven’t done that in a while. 3. You could same the time effectively to go directly to the latest Build (5920).

Good luck.

Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com

On 9 Oct 2022, at 13:46, Ethan Schoonover wrote:

Currently facing an issue: any build after 5918 crashes immediately at launch for me. 5918 runs fine.

I’m assuming that something in my plists is crashing subsequent builds (but hey it could be something else).

Is my only option a manual uninstall and rebuild? I’d like to avoid that but I’m at a loss for best steps otherwise.

Best,
Ethan Schoonover
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