Hi, a bit of a shot in the dark: could it be that because these are not "released" test builds from Benny, that the update check logic might not be working? Or perhaps it is working, but just wanting to downgrade you to r5950 (which is the latest "released" test build)?

-Eric

On 20 Mar 2023, at 20:47, Chris Jones wrote:

I just tried creating another account on my Mac, this is a clean install I did a few days ago and the same thing occurred under this user account. It's a brand new user profile that doesn't have any legacy profile data laying around and Mailmate starts as if it's a new user.

Not sure what to say at this point. Especially since I've updated Mailmate once since doing the fresh install. When I updated it I downloaded the latest test release from the updates archive page and replaced MailMate. So realistically it's a fresh copy of the application.

🤷

-C

On 20 Mar 2023, at 17:20, Henry Seiden wrote:

Chris,

Do you have a way to try it either in a different user on the same machine or on a different machine to verify whether it’s the Mac hardware or the user settings causing this alone?

I’m thinking it’s not MM. Hane not seen this reported by others and I have not had this ever. Although I do remember a different key combo bringing up the warning, just not which one (obviously not the one you are using apparently).

Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com

On 20 Mar 2023, at 19:30, Chris Jones wrote:

Hey Henry,

Thanks for your response and feedback. If I go to the menubar and click on MailMate and then hold down the ⌥ key, it changes from "Check for Update" to "Check for Test Build", so I know the ⌥ key is working as it should. But when I click on "Check for Test Build" after pressing the ⌥ key, I'm presented with the prompt: "**You are Using a Prerelease**".

At the moment I've manually upgraded to version 5958 and yet I'm still seeing this which is strange as this never used to happen.

-Chris


On 20 Mar 2023, at 14:11, Henry Seiden wrote:

Chris,

Should be as you said, ⌥ + Menu> ‘Check Now’ dropdown. It works here in both release and beta for me in OS 13.2.1 and 13.3 on MM 1.14 5950 and later. Is your keyboard somehow buggered up gloving you the codes (maybe ⌘ instead?). You can bring up a layout screen to confirm. Open Keyboard Settings to check.

Respectfully,

Henry Seiden
- -
Techworks Pro Co.
E: info<at>techworkspro<dot>com
W: http://techworkspro.com

On 20 Mar 2023, at 15:46, Chris Jones wrote:

I'm not sure if this has to do with restoring my Mac from a backup, but I'm not longer able to use the keyboard shortcut ⌥ + "Check Now" under the Software Update section of_______________________________________________
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