Thank you so much. Extremely helpful!
On 14 Oct 2024, at 13:41, Bill Cole wrote:
On 2024-10-14 at 13:03:33 UTC-0400 (Mon, 14 Oct 2024 13:03:33 -0400)
Ken Pope <[email protected]>
is rumored to have said:
I have many folders that sync fine but there are 5 that are grayed
out, say “failed,” and never seem to connect with the server.
Generally speaking, that is an indication that the folder is listed in
one or both of the "subscriptions" lists (one maintained on the IMAP
server and the other in MM itself) but is not actually accessible on
the IMAP server.
MM marks mailboxes as Failed on the first failure, even though the
root cause is sometimes transient. MM logs IMAP activity in the
"Activity Viewer" window so if the failure was recent you may see it
there, IF you had the window open when it happened. If you want to
read the specific error, you can open the Activity Viewer and then
force MM to retry that mailbox. The error will be a line with a server
response with the word NO in response to a SELECT command for that
mailbox.
The easiest folder to describe is one with only 3 emails. The raw
flag for one of them says $notjunk. The other two say $notjunk/junk.
All 3 indicate a SpamSieve score of 0.
I’ve tried going up to “messages,” choosing “junk state”
and trying the different options, but nothing seems to help.
I’m stuck.
I would greatly appreciate any ideas you have on how to go about
solving this.
First: copy any messages that you want to keep from those folders into
working folders. Fixing this includes MM "forgetting" about the
folders.
Open the "IMAP Account Settings" accessible via the contextual menu
for the account or the File menu. Click the "Edit Subscriptions..."
button, which will open up the source mailbox list from server and
show the state of each existing mailbox in the checkboxes on the right
side. In some cases, MM will figure out the non-existence of the
mailbox when retrieving that list, fix up its own records, and not
show bogus mailboxes. If the bad source mailboxes are listed at all,
they are probably greyed out (because they do not exist) with one or
more of the checkboxes checked. Uncheck those. Save/apply (even if you
didn't need to uncheck anything) and restart MailMate. The folders
should no longer be shown in the Sources list.
In some cases, your IMAP server may be broken in a way that the above
does not fix (because the above fixes MM.) You then would need to
figure out what exactly that is by watching the Activity Monitor while
MM attempts to synch the bad folders. That should provide more clues
as to precisely why the synch is failing.
--
Bill Cole
[email protected] or [email protected]
(AKA @[email protected] and many *@billmail.scconsult.com
addresses)
Not Currently Available For Hire
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