Thank you for your answer.

"Sent Items" and "Erased/Trashed (?) Items (éléments supprimés)" were grayed 
out, but not "Inbox". As you guessed, syncing these mailboxes solved the issue.

Guillaume


On 7 Jul 2025, at 22:45, Benny Kjær Nielsen wrote:

> On 7 Jul 2025, at 12:48, Guillaume Daudin via mailmate wrote:
>
>> Maybe is it an issue between the IMAP server and the outlook server? But 
>> changes made on my laptop to my INBOX do not show up either in my desktop’s 
>> INBOX (which runs the same version of Mailmate on Ventura 13.7.6.) I guess 
>> that suggests the issue is with the IMAP server?
>
> Issues of this kind typically indicates that one or more mailboxes within an 
> account are offline (this is possible in MailMate, but in theory it should 
> only happen after MailMate has shown a warning about a persistent issue). 
> Expand the account(s) under Sources and make sure no mailboxes are greyed out.
>
> (Alternatively, some mailboxes are in some kind of infinite synchronization, 
> persistent spinner, which prevents changes in MailMate to sync with the 
> server.)
>
> -- 
> Benny
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