Excerpts from Jim Cheetham's message of 2016-04-15 09:12:37 +1200:
> Yes, we had had a compromised account, and we had addressed it before the
> block became obvious.

May as well let you all know ... a newbie mistake by me. We don't have a
totally automated way to close down all the various systems through which
a user sends email, and while running through the manual steps I neglected
to dequeue the outbound spam submissions.

Proofpoint had already picked up on the initial outbound, and were dsn=421
for the remaining items. I prevented new spam from being submitted, and
when we got dsn=500 from Proofpoint we noticed the issue, and requested
delisting.

This went through, then our queued items got delivered, triggering a
repeat listing, and confusion at my end.

-- 
Jim Cheetham, Information Security, University of Otago, Dunedin, N.Z.
✉ jim.cheet...@otago.ac.nz    ☏ +64 3 470 4670    ☏ m +64 21 279 4670
⚷ OpenPGP: B50F BE3B D49B 3A8A 9CC3 8966 9374 82CD C982 0605

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