> On Jun 10, 2016, at 10:30 AM, John Levine <[email protected]> wrote: > >> With regard to Mailchimp, as a non-customer observer it seems to me that >> pre-Mandrill was excellent, post-Mandrill not as much. > > Mandrill is automated, which makes vetting the customers a lot harder. > > They are painfully aware of that, not sure what they're currently > doing about it.
They’re doing stuff. Closing down the free option was a part of their fix. They’ve made a few other changes as well. When I was there last month to give a talk to their employees I had a long chat with some of the policy folks. A lot of Mailchimp’s automated monitoring and pre-emptive handling is based on the email address lists uploaded. That didn’t map well onto the Mandrill model, where they don’t have pre-loaded lists. Overall, I think they’re getting a handle on it. But I really don’t expect any ESP to provide information to people just because they ask for it, no matter what the jurisdiction is. If you want a local provision enforced, then get a court order and have it enforced. Saying “you have to do this because my laws say you do “ and expecting them to do it, is naive at best. There are privacy issues involved here, and I don’t have any problem with a US company not releasing customer information to a foreign national just because the foreign national says they have to by law. laura -- Having an Email Crisis? 800 823-9674 Laura Atkins Word to the Wise [email protected] (650) 437-0741 Email Delivery Blog: http://wordtothewise.com/blog _______________________________________________ mailop mailing list [email protected] https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
