Hi Laura

> > There is no need to involve a lawyer.
> 
> There is if you’re asking a company to release customer information
> to you. Which is what your request of Mailchimp is. 

Could you please provide legal background to your statement?

I have been in contact with the legal advisers of OFCOM Switzerland and
Federal Data Protection and Information Commissioner (FDPIC). They
confirmed to me, that any individual can request such information from
a company without the need to get it via a layer (which would generate
unnecessary costs).

> > For this you need the identity of the sender first. So if you try to
> > file a complaint without knowing the identity of the sender, the
> > police will tell you to first make use of the applicable laws and
> > to contact the ISP of the sender to provide the identity of the
> > sender.
> 
> That’s what you need the lawyer for - to get the ISP of the sender to
> release their customer information. 

I have been told otherwise, which I am sure you can quickly verify by
sending an email to OFCOM or the FDPIC requesting advice on the legal
procedure to follow.

I'm pretty sure that this works similarly for most other countries as
such laws tend to be coordinated intenationaly.

I'm not so sure about the US and this is what I try to find out.

-Benoît Panizzon-
-- 
I m p r o W a r e   A G    -    Leiter Commerce Kunden
______________________________________________________

Zurlindenstrasse 29             Tel  +41 61 826 93 00
CH-4133 Pratteln                Fax  +41 61 826 93 01
Schweiz                         Web  http://www.imp.ch
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