On 17-06-16 09:10, David Hofstee wrote:
They should 5xx an over quota too. Just clogging up queues.
This doesn't answer the OP's question. BTW, an over quota condition
matches the criteria for a 4yz response, as per RFC5321
(https://tools.ietf.org/html/rfc5321#page-48):
4yz Transient Negative Completion reply
The command was not accepted, and the requested action did not
occur. However, the error condition is temporary, and the action
may be requested again. [...] A rule of thumb to determine whether a
reply fits into the 4yz or the 5yz category (see below) is that
replies are 4yz if they can be successful if repeated without any
change in command form or in properties of the sender or receiver
(that is, the command is repeated identically and the receiver
does not put up a new implementation).
The recipient at Gmail has influence on the over quota condition and the
condition may have changed during the next delivery attempt. So a 4yz
response is the right thing to do for Gmail.
Today I noticed the following response from GMail after submission of email:
421-4.7.0 [x.x.x.x 15] Our system has detected that this message is
421-4.7.0 suspicious due to the nature of the content and/or the links within.
421-4.7.0 To best protect our users from spam, the message has been blocked.
421-4.7.0 Please visit
4.7.0 https://support.google.com/mail/answer/188131 for more information.
f77si267316oig.47 - gsmtp
Contrary to what 421 means generally ("try again later"), and contrary to
GMail's own documentation page
https://support.google.com/a/answer/3726730?hl=en
where it says that 421 4.7.0 means "Try again later, closing connection"
I find that trying again later always results in the same code, and it's
therefore a permanent failure like 5xx would be. The particular email I saw in
the logs was a newsletter from a publisher to an author, with links to new
releases. Spammy in nature, maybe, but certainly solicited, and nothing really
out of the ordinary.
I noticed it only because our system saw the 421 code and dutifully kept
requeuing for retry until the max number of attempts had been reached.
Am I misunderstanding what 421 means after DATA or BDAT, or is GMail replying
with the wrong code? Surely if it means to reject the email out of hand, it
should say so, shouldn't it?
We currently treat a 5xx reply after DATA or BDAT as a permanent failure, and
don't retry. We treat 4xx replies after DATA or BDAT as temporary, and queue for
retry. How should we handle it?
/rolf
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