I can't speak for anyone other than ourselves, but we've been using Google
Apps successfully to host our abuse@ address. We've disabled spam filtering
on that mailbox and have automations in place to process incoming messages.

On Tue, Jun 28, 2016 at 11:13 AM, Steve Atkins <[email protected]> wrote:

>
> > On Jun 28, 2016, at 8:10 AM, Benoit Panizzon <[email protected]>
> wrote:
> >
> > Hello
> >
> > Operating the experimental future SWINOG Spamtrap development and Spam
> > Reporting infrastructure I often come across the problem, that many
> > abuse desks have their abuse contact address hosted by Google.
>
> > Unfortunately Google does not know about ARF Reports and very quickly
>
> Someone hosting on Google Apps probably has no way to read ARF reports,
> let alone handle them with the automation needed to make sense of bulk
> ARF feeds.
>
> > considers an email spam, if it contains parts (headers) of an actual
> > spam mail.
> >
> > I have been trying to contact [email protected] on several times about
> > this exact issue, but never got any reaction.
>
> Anyone hosting their email on google apps isn't particularly interested in
> abuse reports at all, let alone unsolicited bulk reports of the type I
> presume
> you're sending.
>
> Stop sending reports to anyone hosted by google. Possibly offer a way for
> those users to register an alternate reporting address. Move on.
>
> Spending effort to send abuse reports to recipients who aren't going to
> do anything with them is effort you could more usefully spend elsewhere.
>
> Cheers,
>   Steve
>
>
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>



-- 
JOEL BECKHAM
Scalability Architect
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