Hello,
We're running into a strange issue I'm wondering if anyone on this list has
seen before.

We have a client that is running into blocks at Gmail, and the reason given
is, "550 5.7.1 [167.89.88.20] The IP address sending this message does not
have a PTR record setup. As a policy, Gmail does not accept messages from
IPs with missing PTR records. Please visit
https://support.google.com/mail/answer/81126#authentication for more
information."

That's all fine, but we have verified through terminal digs as well as
tools like the Reverse Lookup at MXToolbox that there is a PTR record in
place and does point back to the proper value.

Terminal: (host 167.89.88.20
20.88.89.167.in-addr.arpa domain name pointer
o1.webmaillist.flowerdeliveryexpress.com.)

MXToolbox:
TypeIP AddressDomain NameTTL
PTR 167.89.88.20
<http://mxtoolbox.com/SuperTool.aspx?action=a%3ao1.webmaillist.flowerdeliveryexpress.com.&run=networktools#>
o1.webmaillist.flowerdeliveryexpress.com
<http://mxtoolbox.com/SuperTool.aspx?action=a%3ao1.webmaillist.flowerdeliveryexpress.com.&run=networktools#>
15
min

The two affected IPs are:

167.89.88.20

167.89.89.136
Anyone running into similar issues or have any insights?


Seth Charles


-- 

*Seth Charles*
Delivery Consultant | Email Delivery

Interested in learning the latest email best practices or improving your
email program's delivery? Start *HERE
<https://sendgrid.com/solutions/expert-services>*
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