I'm a barracuda customer, if the two of you will provide me your IP addresses 
and the ticket numbers I'll see what I can do. Feel free to respond offlist.

-----Original Message-----
From: mailop [mailto:[email protected]] On Behalf Of Ken O'Driscoll
Sent: Tuesday, November 29, 2016 4:22 AM
To: [email protected]
Subject: Re: [mailop] Barracuda false positive


We have the exact same problem with one of our clients and I was about to come 
here myself as a last resort.

De-list requests get auto-acknowledged but no action taken or feedback 
provided. Support requests inquiring about the de-list requests get auto- 
acknowledged but no response. This has been going on for weeks.

Ken.

--
Ken O'Driscoll / We Monitor Email
t: +353 1 254 9400 | w: www.wemonitoremail.com

On Tue, 2016-11-29 at 09:58 +0100, Michael Seevogel wrote:
> Hello List
> 
> we are currently experiencing a false-positive listing of one of our 
> servers at b.barracudacentral.org, but sadly we don't get any response 
> from Barracuda on our delisting requests since days.
[...snip...]

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