Hi, I know the Mail Admin at UPC Austria - these guys also manage the VirginMedia UK environment as well. Asked him to join mailop to respond directly but don't know if he will.
Anyway this is all he sent me so far but asked for a comment on the greylist issue: We use and maintain the following SPF record for domains that are SPF protected. host -tTXT mx.spf.upcmail.net mx.spf.upcmail.net descriptive text "v=spf1 ip4:62.179.121.0/24 ip4: 213.46.255.0/24 ip4:84.116.36.0/24 -all" Thanks Stuart Open-Xchange On 5 January 2017 at 09:19, Benoit Panizzon <[email protected]> wrote: > Hi David > > Quick update on the issue. > > A tech from UPC Switzerland just called me back. > > Apparently they are having a hard time, lots of UPC Switzerland > customers complaining about the email issue. Lots of trouble tickets > opened by other swiss ISP. > > Responsible for the mess is UPC Austria (chello.at) who operates the > email infrastructure in the netherlands. > > And apparently they are not getting through to them either. The techs in > austria pretend the problem is with the other ISP which use greylisting. > > So if you could drop the techs in austria a hint to get in contact > with me: +41 61 826 93 14 I am willing to explain the exactly what the > problem is. They would probably figure it out themself it they would > look at the logfile examples I sent with the case I opened. > > Regards > > -Benoît Panizzon- > -- > I m p r o W a r e A G - Leiter Commerce Kunden > ______________________________________________________ > > Zurlindenstrasse 29 Tel +41 61 826 93 00 > CH-4133 Pratteln Fax +41 61 826 93 01 > Schweiz Web http://www.imp.ch > ______________________________________________________ > > _______________________________________________ > mailop mailing list > [email protected] > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >
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