If you can post some headers, I can likely tell you how this sender got
onto our system and how quickly they were shut down. I am certain they
didn't tell us "Hey, we are Swisscom."


Luke

On Thu, Feb 16, 2017 at 1:37 AM, Benoit Panizzon <benoit.paniz...@imp.ch>
wrote:

> Hi all
>
> I am wondering how such an incident could happen.
>
> Yesterday several of our customers (and also several of our support
> contact email addresses) got very carefully crafted and very authentic
> looking fake email invoice notifications from Swisscom.
>
> The 'online invoice' link points to a file containing malware. A
> warning has been issued via the medias in switzerland, to inform the
> population not to download that invoice which a swisscom customer can
> hardly distinguish from a real one.
>
> Obviously sendgrid got abused in several ways:
>
> * Hosting the Malware
> * Sending Emails with Valid DKIM Signature
> * Valid SPF Sender
>
> They reacted fast, as of today, they have removed the malware from
> their site.
>
> Is it really that easy to go to sendgrid and tell them 'Hey we are
> Swisscom and want to send email invoices to all our customers, please
> provide mass-email and hosting services to us?
>
> Doesn't anyone at sendgrind raises an eyebrow and think, hey wouldn't
> swisscom send such emails over their own infrastructure? Shouldn't we
> verify with swisscom, if this request is authentic?
>
> Kind regards
>
> -BenoƮt Panizzon-
> --
> I m p r o W a r e   A G    -    Leiter Commerce Kunden
> ______________________________________________________
>
> Zurlindenstrasse 29             Tel  +41 61 826 93 00
> CH-4133 Pratteln                Fax  +41 61 826 93 01
> Schweiz                         Web  http://www.imp.ch
> ______________________________________________________
>
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-- 

Luke Martinez
Team Lead | Email Delivery
520.400.5693
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