Chad,

I've learned that using their forums is best. If you post general
information about the problem, their Technical Support team will reach out
to you in the thread and you can then send header examples in a private
message for investigation.


> I'm having a rate limit issue to bigpond/telstra. Has anyone found a proper
> channel to engage them?
> Thanks,
> --Chad
>
-- 
*Carissa Phillips*
Deliverability Support Lead
Campaign Monitor
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