All SNDS data seems to be back for us this morning. Happy Monday! :) Best, Angelina
On Fri, May 5, 2017 at 10:08 PM, John Cenile <jcenile1...@gmail.com> wrote: > On 5 May 2017 at 20:20, Ken O'Driscoll via mailop <mailop@mailop.org> > wrote: > >> Unless you disclose the IP address you are experiencing issues with, you >> have no chance of anybody being able to help you. The cause of the problem >> may very well exist outside of Microsoft so knowing the IP address is >> necessary. >> > > I'd rather not give our public IP address out on a public mailing list. > Obviously I would give it out to Microsoft support *if* someone was to > contact me or if I got an email address. > > > On 5 May 2017 at 20:20, Ken O'Driscoll via mailop <mailop@mailop.org> > wrote: > >> You might be talking to a bot, but bots have feeling too as do their co- >> workers who may be on this list. A more courteous approach might be a good >> idea if you're looking for help from them. >> >> Try replying to the auto-response message with a succinct description of >> your issue, if you were speaking to a bot that should direct you to a >> human. >> > > I have tried, and I have gotten to the "human" level of support multiple > times. Literally all they do is give you copy and paste replies, most of > the time, forgetting to remove the place holders like "[Customer IP goes > here]". That's how lazy they are. > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > -- Angelina Hagan Trust and Safety Officer [image: BombBomb | Face to Face with more people, more often] E: deliv...@bombbomb.com W: BombBomb.com <http://www.bombbomb.com> [image: BombBomb | Face to Face with more people, more often] <https://bombbomb.com>
_______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
