I can confirm what Allen said will fix the issue. Just take hotmail.co.uk
out of your rolled up mx config for Microsoft domains.

I wish powermta had a more resilient way to handle mx changes.

Thanks,
Alex


Alex Burch
ActiveCampaign / Deliverability Lead
(800) 357-0402
abu...@activecampaign.com
1 N. Dearborn St., Chicago , Il 60602, United States
<https://www.facebook.com/activecampaign>
<http://www.twitter.com/activecampaign>
<https://www.linkedin.com/company/activecampaign-inc->

On Fri, Sep 1, 2017 at 10:37 AM, <mailop-requ...@mailop.org> wrote:

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> Today's Topics:
>
>    1. hotmail.co.uk bouncing entire IP range with "mailbox
>       unavailable" (Alexander Burch)
>    2. Re: hotmail.co.uk bouncing entire IP range with "mailbox
>       unavailable" (Angelina)
>    3. Re: hotmail.co.uk bouncing entire IP range with "mailbox
>       unavailable" (Ken O'Driscoll)
>    4. Re: hotmail.co.uk bouncing entire IP range with   "mailbox
>       unavailable" (Allen Kevorkov)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Fri, 1 Sep 2017 09:18:55 -0500
> From: Alexander Burch <abu...@activecampaign.com>
> To: mailop@mailop.org
> Subject: [mailop] hotmail.co.uk bouncing entire IP range with "mailbox
>         unavailable"
> Message-ID:
>         <CAH-f0Jtxnp2+HjL0zsmLxaWBMd-CO1+x3uVMoyAZm-hu+Fs6kw@mail.
> gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Anyone else seeing issue with hotmail.co.uk bouncing messages with this
> code:
>
> "550 Requested action not taken: mailbox unavailable,"
>
> That's usually reserved for invalid email addresses, but they are bouncing
> 100% of the messages we send them on on of our IP ranges with that code.
> Just started this morning.
>
> Thanks,
> Alex
>
>
> Alex Burch
> ActiveCampaign / Deliverability Lead
> (800) 357-0402
> abu...@activecampaign.com
> 1 N. Dearborn St., Chicago , Il 60602, United States
> <https://www.facebook.com/activecampaign>
> <http://www.twitter.com/activecampaign>
> <https://www.linkedin.com/company/activecampaign-inc->
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>
> ------------------------------
>
> Message: 2
> Date: Fri, 1 Sep 2017 09:04:33 -0600
> From: Angelina <angel...@bombbomb.com>
> To: Alexander Burch <abu...@activecampaign.com>
> Cc: mailop <mailop@mailop.org>
> Subject: Re: [mailop] hotmail.co.uk bouncing entire IP range with
>         "mailbox        unavailable"
> Message-ID:
>         <CAFVcbD75ktMgYpVPc6SuaBu6Wq7uBFOOD3Lqa1OwrQmH+ZnpAg@mail.
> gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> We're seeing it on our end as well as another ESP off list.
>
> On Fri, Sep 1, 2017 at 8:18 AM, Alexander Burch <abu...@activecampaign.com
> >
> wrote:
>
> > Anyone else seeing issue with hotmail.co.uk bouncing messages with this
> > code:
> >
> > "550 Requested action not taken: mailbox unavailable,"
> >
> > That's usually reserved for invalid email addresses, but they are
> bouncing
> > 100% of the messages we send them on on of our IP ranges with that code.
> > Just started this morning.
> >
> > Thanks,
> > Alex
> >
> >
> > Alex Burch
> > ActiveCampaign / Deliverability Lead
> > (800) 357-0402
> > abu...@activecampaign.com
> > 1 N. Dearborn St., Chicago , Il 60602, United States
> > <https://www.facebook.com/activecampaign>
> > <http://www.twitter.com/activecampaign>
> > <https://www.linkedin.com/company/activecampaign-inc->
> >
> > _______________________________________________
> > mailop mailing list
> > mailop@mailop.org
> > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
> >
> >
>
>
> --
> Angelina Hagan
> Trust and Safety Officer
> [image: BombBomb | Face to Face with more people, more often]
> E: deliv...@bombbomb.com
> W: BombBomb.com <http://www.bombbomb.com>
> [image: BombBomb | Face to Face with more people, more often]
> <https://bombbomb.com>
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>
> ------------------------------
>
> Message: 3
> Date: Fri, 01 Sep 2017 16:30:54 +0100
> From: "Ken O'Driscoll" <k...@wemonitoremail.com>
> To: mailop@mailop.org
> Subject: Re: [mailop] hotmail.co.uk bouncing entire IP range with
>         "mailbox unavailable"
> Message-ID: <1504279854.2587.14.ca...@wemonitoremail.com>
> Content-Type: text/plain; charset="UTF-8"
>
>
> On Fri, 2017-09-01 at 09:18 -0500, Alexander Burch wrote:
> > Anyone else seeing issue with hotmail.co.uk bouncing messages with this
> > code:
> >
> > "550 Requested action not taken: mailbox unavailable,"
> >
> > That's usually reserved for invalid email addresses, but they are
> > bouncing 100% of the messages we send them on on of our IP ranges with
> > that code. Just started this morning.
>
> For what it's worth, I had an affected client who has a good relationship
> with their list do individual tests and they get through, into the inbox.
> Same for individual emails from Gmail etc.
>
> Looks like it might only affect bulk mail.
>
> Ken.
>
>
>
> ------------------------------
>
> Message: 4
> Date: Fri, 1 Sep 2017 15:40:52 +0000 (UTC)
> From: Allen Kevorkov <allenn...@yahoo.com>
> To: Mailop <mailop@mailop.org>
> Subject: Re: [mailop] hotmail.co.uk bouncing entire IP range with
>         "mailbox        unavailable"
> Message-ID: <796057631.1208289.1504280452...@mail.yahoo.com>
> Content-Type: text/plain; charset="utf-8"
>
>
> We're seeing bounces as of 8/31, around 5pm eastern. It looks like
> hotmail.co.uk has changed their MX records, so it's not the same as
> hotmail.com anymore. If you have a config on your mta that rolls up
> different MS domains into one queue, you'll need to remove hotmail.co.uk
> out of that config.
>
> Allen K
>
>
>
>
> ----- Forwarded Message -----
>  From: Angelina via mailop <mailop@mailop.org>
>  To: Alexander Burch <abu...@activecampaign.com>
> Cc: mailop <mailop@mailop.org>
>  Sent: Friday, September 1, 2017 11:13 AM
>  Subject: Re: [mailop] hotmail.co.uk bouncing entire IP range with
> "mailbox unavailable"
>
> We're seeing it on our end as well as another ESP off list.
> On Fri, Sep 1, 2017 at 8:18 AM, Alexander Burch <abu...@activecampaign.com>
> wrote:
>
> Anyone else seeing issue with hotmail.co.uk bouncing messages with this
> code:
>
> "550 Requested action not taken: mailbox unavailable,"
> That's usually reserved for invalid email addresses, but they are bouncing
> 100% of the messages we send them on on of our IP ranges with that code.
> Just started this morning.
> Thanks,Alex
>
>
>
> |  | Alex BurchActiveCampaign / Deliverability Lead(800)
> 357-0402aburch@activecampaign.com1 N. Dearborn St., Chicago , Il 60602,
> United States
>    |
>
>
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>
>
> --
>
> |
> | Angelina Hagan |
> | Trust and Safety Officer |
>
>  |
> |
> |  |
> | E: deliv...@bombbomb.com |
> | W: BombBomb.com |
> |  |
>
>  |
>
>  |
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