Hi Andrew We also face problems escalating issues through postmas...@btinternet.com <mailto:postmas...@btinternet.com> :-/ If you do manage to get hold of them - please share how ;-)
We currently have a pile of mails to btinternet being with stuck in queue due to the same Defer msg that you get. Is there a good way to get an relatively new sending-IPs validated with btinternet? Our IPs have been warmed up nicely and when checking with senderscore.com <http://senderscore.com/> the score is 98 Our problem is that not all our customers have an SPF record, we do DKIM sign everything though. Kind Regards, Sidsel Jensen Systems Engineer @ One.com <http://one.com/> s...@one.com <mailto:s...@one.com> > On 9 Nov 2017, at 01.35, Andrew Gosney <agos...@mimecast.com> wrote: > > > Hi all, > > Is anyone from BT on this forum or has anyone had any experience escalating > issues with BT? I’ve been going back and forth with postmaster for weeks with > no resolution. > > Our issue is we keep receiving the following rejections: > > - Too many messages (1.5.6.2) on 2017/10/27 01:10:05 BST from > un-validated IP address:. Please add a SPF record for the domain to your DNS > or ask your Broadband Provider / Domain Registrar to do this, we will be > unable to deliver email until this is done due to the volume of email being > sent from this IP address. Guide for bulk senders www.bt.com/bulksender > <http://www.bt.com/bulksender> > - Policy (1.3.6.1) Too much SPAM received from on 2017/10/27 > 08:32:20 BST, if you share a mail server consider moving to a dedicated mail > server not sending SPAM. Guide for bulk senders www.bt.com/bulksender > <http://www.bt.com/bulksender> > > I have confirmed there is no issues with spf and all other bulk sender > requirements are ok and our IP isn’t on any of the blacklists BT utilize. > > Any assistance would be appreciated. > > Thanks > > > Andrew Gosney m: +61 407 840 584 www.mimecast.com > <http://www.mimecast.com/> > Senior Messaging Security Analyst (L3) p: +61 3 9017 5101 Address > click here <http://www.mimecast.com/About-us/Contact-us/> > <117110900353702143.png> <https://www.mimecast.com/> > > <117110900353701343.png> > <https://eu-api.mimecast.com/s/click/XujAZpejvFW2OIhYbUKIG8G8eadBhBYHqUU0CY6ijKpIvsA2rp9pU7GHB_JgyofWFgWJEhhyJQ1PLlw1w2KjFWDppXNz3-X16PEPA8bOUKAWJc5nfDW5Xtc_-DZ1BpuvAT98NFyGuqds5eWGcWBzOvVhXQjb3XmOjeI-84TR90l3R3RfIstQX-SH6NjR2fpr7h-Ue-zbJbcqoXdYh6kYPQ> > <117110900353701143.gif> > <https://eu-api.mimecast.com/s/click/uYdzQzQXhDdHR-C0Isqh0urtYCeV6hU1O8QmkirEASOjlaveL_g42BziPdgzZQDWnN8TnCSy0pfE3E8fQtY_wd6q_5V3Ts2EmyQM8nlAoMgW3xXRVA2s2c1MHJgeIjoIyonz7ujsweoognINXlBba4IMtvZIaN4kgYdCPTr7GpFQ-rs9giU_Yy_itJzuGGxQiH2fDy80CxYLg5T-e4WyKQ> > <117110900353701943.png> > <https://eu-api.mimecast.com/s/click/OBmVNlyQjIVMDExi6Ss0HLCuJulf6RaYN7QJHfSFcVPmxmzaMCyk3fDj9xHN2u8l9ZJNLmIek7Bl0z1xlGERlsiTn5Dt4T6ipBdt_jx2C-DjtVCm4Sv1X9-mnSFlzkmg5lItu62L3mJw-QhLL9JRqdiuZXRQLckK2NelCVohGon5R5edS79nd8pwno-aVX2dzWAu3BAxflnxCxv053wEUw> > <117110900353701543.png> > <https://eu-api.mimecast.com/s/click/uYdzQzQXhDdHR-C0Isqh0jxQ1PEPH63VcEmgMCrM0lQci6S-q8qNKCIpYlp0LhwrNZsCiTr6ac_TFJajO_1BFeZs8WAM51R7FXJZWkTxWV-6l2HPD3YQ66jQvMd5h1M8zmnPDOlWa1hjbTws_6akuwP3l0DsV7eNV_MtnRlKPhR3glQVmWg2CWTJufP1b3xHARlhRSiv_XX8qLfwhv9BMA> > <117110900353702343.gif> > <https://eu-api.mimecast.com/s/click/ta4Eoos53TWGGPy2c4zTOBiFIaabI-jcr6RKZ9BpgPONaKjXZJb5Fl3mCvqxsaknV_PpaLaWokJbHJAtYkyiLrsI1qvHzCXZks3FwgFyNatcCaTRGhRP4dtqwgqDXTR8c3lW7Sx5sgriWRCUfHHtkWX4DWqYIh8IP7YzPxNQc75n2Up786FDiPHaII7YlYn_qB12PY2gOT9MFYThi9a4pg> > > > <117110900353701743.gif> > <https://eu-api.mimecast.com/s/click/uQWkx1ojkUjr1VxEtkyiB4vqdqzsb1l_4oIvkkzFXX-nstU-jtOyusfmQARv15C3V1VqwyA_sNWMaXedFCJEMgqV5h8OOuzpv0S8XdkBzj8eyGbOe102EnbaqkwGr7QM2qEPd1YidMsdi2vF-LcEET3Iu6inIDHgZjF5A_eYr0dEYbkdJfp9HdKEv4YsZTR1u0BR7ALn23_d04-PBo4emw> > > > Disclaimer > The information contained in this communication from agos...@mimecast.com > <mailto:agos...@mimecast.com> sent at 2017-11-09 00:35:37 is confidential and > may be legally privileged. It is intended solely for use by mailop@mailop.org > <mailto:mailop@mailop.org> and others authorized to receive it. If you are > not mailop@mailop.org <mailto:mailop@mailop.org> you are hereby notified that > any disclosure, copying, distribution or taking action in reliance of the > contents of this information is strictly prohibited and may be unlawful. > > This email message has been scanned for viruses by Mimecast. Mimecast > delivers a complete managed email solution from a single web based platform. > For more information please visit http://www.mimecast.com > <http://www.mimecast.com/> > > > > _______________________________________________ > mailop mailing list > mailop@mailop.org <mailto:mailop@mailop.org> > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > <https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop>
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