On 2018-03-01 16:26, David Carriger wrote:
Yes, I'm still seeing this. So, an open question:

As an ESP, how am I supposed to tell my users to practice good list hygiene and remove unengaged recipients from their lists when my data is being tainted by Google/Microsoft/etc triggering all of my engagement mechanisms (open tracking pixel, tracked links, etc)? These show up as their /most/ engaged recipients.

Obviously there are things that can be done on my end (look for all URIs in the email being triggered with a short time frame from IP ranges that we know do this behavior and don't count those as engagement), so I'll tread down that path with our developers. Still, I find it frustrating, and wonder how other people are dealing with this issue.

I don't know if this has already been discussed, but what's the User-Agent? Any clues there?

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