On 2018-03-01 16:26, David Carriger wrote:
Yes, I'm still seeing this. So, an open question:
As an ESP, how am I supposed to tell my users to practice good list
hygiene and remove unengaged recipients from their lists when my data is
being tainted by Google/Microsoft/etc triggering all of my engagement
mechanisms (open tracking pixel, tracked links, etc)? These show up as
their /most/ engaged recipients.
Obviously there are things that can be done on my end (look for all URIs
in the email being triggered with a short time frame from IP ranges that
we know do this behavior and don't count those as engagement), so I'll
tread down that path with our developers. Still, I find it frustrating,
and wonder how other people are dealing with this issue.
I don't know if this has already been discussed, but what's the
User-Agent? Any clues there?
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