If you are paying for support you can email them at supp...@port25.com.
They are usually really quick to respond.

Thanks,
Alex


Alex Burch
ActiveCampaign / Deliverability Lead
(800) 357-0402
abu...@activecampaign.com
1 N. Dearborn St., Chicago , Il 60602, United States
<https://www.facebook.com/activecampaign>
<http://www.twitter.com/activecampaign>
<https://www.linkedin.com/company/activecampaign-inc->
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