We've seen a big uptick in Yahoo throttling in the past 7-10 days with this
typical message:

421 4.7.0 [TSS04] Messages from XX.XX.XX.XX temporarily deferred due to
user complaints - 4.16.55.1; see
https://help.yahoo.com/kb/postmaster/SLN3434.html

This seems to be happening fairly indiscriminately across various IPs, and
I know for certain none of them have high complaint rates.

Yahoo's postmaster page says "The error is temporary. We encourage you to
retry sending emails 4 hours after encountering the error."
https://help.yahoo.com/kb/postmaster/SLN3434.html

We have backoffs at Yahoo, but they certainly don't last for 4 hours.
Should that be taken literally? If we see that error should we backoff
sending on that IP for 4 hours? That seems a bit extreme. Can anyone offer
perspective on the backoff intervals they use here?

Thanks,
Alex


--

Alexander Burch
ActiveCampaign / Deliverability Engineer
abu...@activecampaign.com
1 North Dearborn St Suite 500, Chicago IL, 60602
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