Glad things are proceeding. 😊

Aloha,
Michael.
--
Michael J Wise
Microsoft Corporation| Spam Analysis
"Your Spam Specimen Has Been Processed."
Got the Junk Mail Reporting 
Tool<http://www.microsoft.com/en-us/download/details.aspx?id=18275> ?



-----Original Message-----
From: mailop <[email protected]> On Behalf Of Chris Malton (Delta V)
Sent: Friday, March 15, 2019 3:05 AM
To: [email protected]
Subject: Re: [mailop] (More) Outlook/Hotmail Deliverability issues



Update:  Suddenly - this morning - I now have a deluge of emails from Microsoft 
telling me they've applied mitigation.......



We'll see if it's actually fixed.



Chris



On 15/03/2019 06:34, Chris Malton (Delta V) wrote:

> Hi all,

>

> Seems like we're hitting the dreaded S3150 block list again having

> introduced a new server our mail pool.

>

> I've already logged two tickets with MS support about this, and

> bizarrely email from us towards one of our Office 365 customers is

> fine (but others aren't!), and we can't send anything to

> hotmail/outlook/live at all.  We're trying to get the addresses

> delisted and we're not getting very far.

>

> I'm also finding it impossible to add my entire AS, or even the entire

> /22 my company has to SNDS.  It always declares that "no such host is

> known" or "Sorry whois.ripe.net will not let us do any more lookups

> today".  I then have to re-add all the IPs I just removed.

>

> Having attempted this at various times of day, I am coming to the

> conclusion that, actually, you can't add an AS to SNDS at all, and

> adding a range of IPs requires rDNS for every IP in the block. That's

> not the case in my network, because some of the blocks have extra IPs

> that are not in use.

>

> As I know we have at least one Microsoft person here, I appreciate

> that you, personally, may not be able to do much about either of

> these.  However, my general frustration is at seemingly not being able

> to communicate with anyone about this issue at all any more is a much

> bigger issue than the underlying fault.  It's costing my business

> clients who are leaving because they can't deliver mail to Microsoft

> for what (to them) is no obvious reason.  I appreciate you want to

> fight spam, and I understand the fine lines you tread.  But, getting

> no response to a ticket from last week, filing a new one last night,

> getting no response to that with in the "expect response within"

> timeframe, etc, is getting tedious.

>

> If anyone has any hints how to add an AS or a netblock to SNDS, that

> would be fantastic.

>

> Regards,

>

> Chris Malton

>



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