> The second tech arrived at the conclusion that it was the Message-Id
> header.  Messages that were delivered had an externally-resolvable domain
> as part of the Message-Id header.  Messages that were 'disappeared' had our
> internal domain (i.e. whatever.local) as part of the Message-Id.
>
> I renamed one of the copiers to use our external domain and suddenly it
> worked perfectly.

is there any chance you are reusing message-ids (bad randomness?)

iirc gmail deduplicates per-user per-message-id (some people rely on
this)

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