At one point when I was complaining about the Gmail UI for that, I did a survey, and several competing products used the exact opposite iconography for spam/trask, just leading to more user confusion... and us making sure to use something very different for report spam. No idea if it helped or not for our reports, people still use report spam as "I don't want to receive this any more".
Brandon On Tue, Oct 8, 2019 at 12:03 PM Luis E. Muñoz via mailop <[email protected]> wrote: > > > On 8 Oct 2019, at 6:55, Benoit Panizzon via mailop wrote: > > > 3: Try to make it more obvious in the documentation of that junk > > folder, that moving emails there will lead to a complaint to the > > senders ISP. > > I've always believed that "junk" is too subtle – although English is > not my first language. I suppose lawyers had a significant say in the > selection of this term. > > I've run into people who are obviously confused between "junk" and > "trash" folders. > > Best regards > > -lem > > _______________________________________________ > mailop mailing list > [email protected] > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >
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