And have they raised this as an issue with Customer Support?

Aloha,
Michael.
—
“Your Spam Specimen Has Been Processed,”
________________________________
From: mailop <[email protected]> on behalf of Tim Bray via mailop 
<[email protected]>
Sent: Tuesday, November 26, 2019 1:56:08 AM
To: [email protected] <[email protected]>
Subject: [EXTERNAL] [mailop] Blank emails to office 365

Hi,

Weird problem.

We have a system that sends order updates to our customers. Plain text
emails.  Not changed for years. Same system, same customers.

We suddenly have a problem  for some where customers receive the email,
but it looks blank.  The problem has only occurred with people using
office365.

MX always  *.protection.outlook.com.

Maybe the email is just a bit too plain for modern email system?


Any ideas?

Tim


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