Both GMX and mail.com are 1&1 brands.

On Tue, 28 Jan 2020 at 19:20, Bernardo Reino via mailop <[email protected]>
wrote:

> Hello,
>
> On Tue, 28 Jan 2020, Kenneth Vedder via mailop wrote:
>
> > Was wondering if there was anyone representing mail.com on the list.
> > It appears that I've been blacklisted and can't get a response from the
> > usual channels.
>
> The error you show below is from gmx and not from mail.com (?)
>
> > (host mx01.gmx.net[212.227.17.4] refused to talk to me: 554-gmx.net
> > (mxgmx101) Nemesis ESMTP Service not available 554-No SMTP service 554-IP
> > address is black listed. 554 For explanation visit
> > https://postmaster.gmx.net/en/error-messages?ip=64.246.100.11&c=bip)
> >
> > Anyone have any advice on how to reach a real person there? I've tried a
> > couple of different forms, but got nothing back.
>
> According to the link you received with the 554 your sending IP is on some
> blacklist. Unfortunately it doesn't say which. But it does tell you (cf.
> https://postmaster.gmx.net/en/faq-administrator#RBL) that you should
> contact the BL operator (and not gmx, presumably), suggesting you check at
> www.dnsbl.info.
>
> Did you do that?
>
> > Thanks,
> > Ken
>
> Good luck.
>
>
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