The person with the problem could just get stubborn and consistently
move the junkboxed emails from those sender[s] back into the regular
inbox. I think outlook's spam thingie will figure it out you really do
want it.
On 2020-05-16 22:51, Ángel via mailop wrote:
On 2020-05-14 at 11:33 +0200, Benoît Panizzon via mailop wrote:
So I called her student and learned that indeed, the email address was
correct but that all emails from her teacher were being flagged a
spam.
She could not find any way to flag those emails as not being spam.
I suppose the student by mistake once flagged one email as spam and
somehow outlook.de now flags all those emails as spam and generates
feeback loop complaints.
Does anyone know how to stop this?
How is the student accessing the mailbox?
Is it using/connecting to it through a local MUA or smartphone app? Is
it possible that such client is running its own spam filtering, which
moves the teacher mails to the Spam folder, and is then taken by the
server as a manual spam flagging.
Kind regards
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