Good luck.
While its annoying, it seems possible to fix IP blocklists from Microsoft, but everything-from-IP-goes-to-junk seems to
be the default for small volume senders. At least in my attempts at the support webform the only response you get is
"IPs look fine, shouldn't be any issue receiving mail from those IPs".
Some day someone will build a low-volume-no-bulk-mail sender program so that folks can opt into getting their mail
actually delivered and swearing they'll never send bulk/high volume mail, but today is not that day.
Matt
On 8/7/20 11:03 PM, Matt Vernhout via mailop wrote:
Start here:
https://sendersupport.olc.protection.outlook.com/pm/policies.aspx
<https://sendersupport.olc.protection.outlook.com/pm/policies.aspx>
It has the rules and a link to get help from the support team.
~
Matt
On Aug 7, 2020, at 11:40, John Gateley via mailop <[email protected]> wrote:
Hi y'all,
I am using a user auth SaaS, and one of the actions it performs is sending "Reset
your password" emails.
These emails have links inside for users to reset their passwords.
Delivery to most places is working (Google etc.) but Microsoft Office 365 users are consistently getting their emails
in the junk folder.
I have tried everything I can think of... is there a contact at Microsoft here
that could give me a hand?
Thank you
John
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