On 12/19/20 9:27 AM, Sam Tuke via mailop wrote: > That's nice to know, but the fact is that messages accepted by Gmail > sometimes disappear without a trace.
In my experience of investigating a few of these in detail, this is not actually the case. Instead, what happens is that the Gmail interface makes people unable to find it, because users don't realize that searching doesn't search the Spam or Trash folders, *even with the "All Mail" option selected*. If you can reliably get people to follow the instructions here, they usually find it: https://blog.tigertech.net/posts/searching-the-gmail-spam-folder/ -- Robert L Mathews, Tiger Technologies, http://www.tigertech.net/ _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
