Can you please share at the very least, the IP in question and the full error message?
Aloha, Michael. -- Michael J Wise Microsoft Corporation| Spam Analysis "Your Spam Specimen Has Been Processed." Open a ticket for Hotmail ? -----Original Message----- From: mailop <mailop-boun...@mailop.org> On Behalf Of Seth Mattinen via mailop Sent: Wednesday, January 6, 2021 4:33 PM To: mailop@mailop.org Subject: [EXTERNAL] [mailop] Blocked from hotmail/live/outlook but ticket response says not blocked Being blocked (apparently delayed after a customer compromise back on the 28th) from Microsoft properties. Submitted ticket, got response saying IP is not blocked. Checked logs, nope still seeing 550's. SNDS says "All of the specified IPs have normal status." Submitted ticket again. Now what? Why am I being told not blocked when I'm clearly getting an SMTP 550 response when sending to hotmail/live/outlook? ~Seth _______________________________________________ mailop mailing list mailop@mailop.org https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Flist.mailop.org%2Flistinfo%2Fmailop&data=04%7C01%7Cmichael.wise%40microsoft.com%7C6a673b9003404022c49908d8b2a4227b%7C72f988bf86f141af91ab2d7cd011db47%7C0%7C0%7C637455765317767578%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0%2Boe4kmVq0fgJox3ueOYyP9Upk3pgWtLfvhdHLS26Qc%3D&reserved=0 _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop