Hi Mohit,

I run a niche email hosting company using Zimbra for B2B customers who are very 
sensitive to both spam and false positives.  I used to spend a lot of time 
tweaking SpamAssassin but a few years ago started using commercial block list 
providers, which really cut down the amount of time I was forced to spend doing 
adjustments. Since I also do paid professional services, the extra time I had 
to do paid work more than offset the costs of the commercial block list 
providers. Plus, my customers are happier.

You don't say why you had a bad experience with commercial block list 
providers; that might be helpful for us to know. 

Anyway, I document what I do in a blog post: 
https://www.missioncriticalemail.com/2019/03/21/zimbra-anti-spam-best-practices-2019/

The post describes how we rely on several layers of protection (including those 
provided by Postfix, which I know you are not using), as well as our 
adjustments to Amavis and SpamAssassin.  I hope there are some techniques in 
the blog post that will be helpful to you.

With best regards, 
Mark 
_________________________________________________________________ 
L. Mark Stone, Founder 
North America's Leading Zimbra VAR/BSP/Training Partner 
For Companies With Mission-Critical Email Needs

----- Original Message -----
From: "mailop" <[email protected]>
To: "mailop" <[email protected]>
Sent: Thursday, October 14, 2021 5:20:55 PM
Subject: [mailop] Fighting spam

Hey All,

I am sure this topic has come up in the past.
I am wondering if anyone with more experience than me can comment on 
what they do to fight spam.

I have a pretty basic and effective setup that I feel might become a 
little unmanageable in the future.

I am using greylisting, SA, DCC, Razor and SPF filtering. (as I am still 
with qmail, I cant used DKIM)
I am also using SA --ham on all users sent emails and SA --spam on a 
folder called LearnAsSpam
SA --ham and SA --spam update the bayes score.

I ask my customers to drop all spam emails (not newsletters and flyers) 
into the LearnAsSpam folder
once in a while I also take emails from the LearnAsSpam folders, pick 
keywords and put them in my local.cf file for SA

As my customer base increase, I want a more manageable solution.

I donot want to use the 3rd party spam filtering service as I haven't 
had positive experiences with them.
I would rather allow couple spam emails to slip through my filters than 
causing a plethora of problems when using the 3rd party spam filters.

Please suggest.

PS: I am aware that some one out there has written a patch for qmail to 
used DKIM, but I am about to move away from qmail and move to exim.
I am seeing that the amount of time I spend on writing the rules of SA 
in taking up more and more time.
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