Am 13.09.22 um 07:57 schrieb Eduardo Diaz Comellas via mailop:

I agree with the general sense that GMail is misbehaving at spam management, both incoming and outgoing processing is flawed (in my opinion).

I will just talk from the gmail's customer side: a customer of mine moved to gmail. They still have secondary domains hosted with us. A couple of weeks ago they started to miss email sent from the gmail'ed domain to their secondary domains.

After investigation, several IPs used by gmail to send the email were blacklisted. I had a tough time explaining to the customer that it was gmail's fault to still use this IPs to send their email. Gmail never acknowledged the problem and didn't change the outgoing IP addresses. The problem was only "solved" when the blacklisting expired. And this was to a paying customer with 200 Gsuite accounts...

Best regards


That's an example why you should only blacklist a "grey" source if you have 
very good reasons to do so.

 * Either you don't reasonably expect legit mail from there, in which case your 
blocking would only affect spam, which
   is ok.
 * Or you want to "teach" the senders to leave the spam-supporting provider. To 
my knowledge, this rarely works, if
   ever. You will be seen as the bad guy, and even if the sender decides to 
change service providers they won't be
   happy with you causing them significant costs and trouble.

Even though I'm squarely with the people who think Google does too little against outgoing spam, a blacklist provider who lists their outgoing IPs should be avoided.

Cheers,
Hans-Martin
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