Attention Mailbox & Security Providers:

As outlined in the "Sending Mandated Emails to Large Audiences" Best
Practice published by M3AAWG, this message is to inform you of a
significant volume of email that will be sent by IDX (
https://www.idx.us/about) via iContact (https://www.icontact.com/about) to
recipients that have a higher likelihood of bouncing, reporting as spam, or
marking as suspicious.

Due to contractual privacy agreements and advice from Counsel, I am unable
to prematurely share the specific organization that IDX (via iContact) will
be sending these notices on behalf of in this forum. I can share that it is
related to the Citrix NetScaler ADC and NetScaler Gateway vulnerability (
https://www.cisa.gov/guidance-addressing-citrix-netscaler-adc-and-gateway-vulnerability-cve-2023-4966-citrix-bleed
).

I've included technical details about the notice below. If you are able to
assist with any mitigation efforts in allowing these required notices to be
accepted by your networks, I would greatly appreciate it.

*Sending IPs:*
74.202.227.59
74.202.227.60
74.202.227.61

>From Address: [email protected]
Reply-To: [email protected]
>From Name: {REDACTED}
Subject: Notice of Data Security Incident
Return-Path Domain: mail.idx.support
DKIM Domain: mail.idx.support
FBL DKIM Domain: icontactmail10.com (Gmail & Yahoo recipients only)
DMARC: mail.idx.support has a published p=reject record

Start Date: Monday, December 18, 2023
End Date: Friday, January 19, 2024
Duration: 33 calendar days
Total Volume: 35 million recipients (1-2 million per day)

These IPs and domains will not be used for any other sender during this
time and no other content than these mandated notices.

iContact has done our due diligence to remove/replace as many shared data
points from these notices as possible. Our core sending is opt-in email
marketing for SMBs and I would greatly appreciate any filtering you could
do to prevent these notices from negatively impacting our other mail
streams.

My contact information is below and please reach out should you have any
questions or concerns. Thank you again for your assistance.

Justin Frechette
Manager, Deliverability & Compliance, iContact
Senders Co-Chair, M3AAWG
[email protected]
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