On 2/14/24 15:20, Robert L Mathews via mailop wrote:
I find myself having a difference of opinion with Spamhaus about a certain type of RBL listing, and I'm wondering what others think.

The situation is that the Reply-To email address of a public library's "your book is due in five days" reminder system is listed in the Spamhaus HBL <https://docs.spamhaus.com/datasets/docs/source/10-data-type-documentation/datasets/030-datasets.html#hbl>, which Spamhaus says is because messages involving that address are hitting spamtraps.

(That sounds plausible: Maybe some library users don't update their email addresses, then the library unwisely doesn't remove bouncing messages to discontinued domain names, and the addresses eventually get repurposed as spamtraps.

If the message is "your book is due in five days", it doesn't seem reasonable that legitimate addresses are going to belong to discontinued domains repurposed as spamtraps within that time period. Certainly not a lot of them.

Perhaps the library's mail system has been compromised and either is or was actually sending spam.

Does the library use confirmed opt-in or otherwise verify the email addresses of its patrons? Maybe the patrons are putting in bogus addresses. When asked for an email address by someone that I never want to hear from, I've been known to enter "[email protected]". This shouldn't wind up as a spamtrap, however.

How do they process bounces?

--
Jay Hennigan - [email protected]
Network Engineering - CCIE #7880
503 897-8550 - WB6RDV

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