Hi Stefano > I desperately tried to find the cause opening ticket to Microsoft many > times in the past years, but you know you only get templated answers even > when you are able to escalate the ticket. At most you get a mitigation but > no one need a mitigation as if they don't know what caused the issue then > it will apear again over and over again.
How and where were you able to open a ticket with Microsoft? When I try to open a ticket (as an ISP which also has an BGP peering with Microsoft), I get told it's not possible as only Microsoft customer can open a ticket, so the recipient shall open a ticket. But when the recipients opens a ticket, he gets an answer like 'Tell your ISP to open a case with microsoft via: https://support.microsoft.com/en-us/office/sender-support-in-outlook-com-05875e8d-1950-4d89-a5c3-adc355d0d652' which does not tell how to open a case either. Mit freundlichen Grüssen -Benoît Panizzon- -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
