Hi After getting yet another reminder announcing our service would be disrupted if we don't reach an agreement, after in my opinion having reached an agreement twice by email and once via Zoom Meeting I suggested to Validity to have the sending IP added to their blocklist to protect their customer from this source of repeated nuisance emails. ;-)
I learned it's a legal, problem. Just stating by email 'We don't want to use a paid service, therefore we have deleted all entries to your services from our config and will stop using them - thanks for the services you provided' and confirming the same on a video call with their sales, just does not count as legally binding 'agreement' for them. They need the exact wording: "I acknowledge the change in service and accept that my access will now be limited" WHY don't they tell so from the beginning? Maybe providing an email with a checkbox to tick exactly that magic phrase. -- Mit freundlichen Grüssen -Benoît Panizzon- @ HomeOffice und normal erreichbar -- I m p r o W a r e A G - Leiter Commerce Kunden ______________________________________________________ Zurlindenstrasse 29 Tel +41 61 826 93 00 CH-4133 Pratteln Fax +41 61 826 93 01 Schweiz Web http://www.imp.ch ______________________________________________________ _______________________________________________ mailop mailing list mailop@mailop.org https://list.mailop.org/listinfo/mailop
