Interesting, if they are throwing this for the presence of just one dash it will probably create some pretty big waves. If they keep it this strict, ESPs will need to provide automatic caution in their UI/builder to only use plain characters in the From Name asap
Thanks, Alex -- Alexander Burch ActiveCampaign / Senior Deliverability Engineer abu...@activecampaign.com 1 North Dearborn St Suite 500, Chicago IL, 60602 <https://www.facebook.com/activecampaign> <http://www.twitter.com/activecampaign> <https://www.linkedin.com/company/activecampaign-inc-> <https://plus.google.com/107063868317743606466> <https://www.activecampaign.com/sig/?u=aburch&c=1> On Thu, May 29, 2025 at 9:44 AM Allen Kevorkov <allenn...@yahoo.com> wrote: > Thank you, Alex. There's only a dash, which I wouldn't think is an issue, > but....... who knows. ~Allen K On Thursday, May 29, 2025 at 12:18:58 PM > EDT, Alex Burch <abu...@activecampaign.com> wrote: I think Gmail came out > with some more explicit rules about what can be in > the > > > > > > > > > > > > > > > > > > > > > > > > > > > <https://login-usb.mimecast.com/u/login/?gta=apps&link=cybergraph-report/eyJhbGciOiJSU0EtT0FFUC0yNTYiLCJlbmMiOiJBMjU2R0NNIn0.Rxu5dd6o2u8izWW_rZKuLMJSefmWqvwIMOjNoAcAQ2-g7IvltXjycgHJ2ibxbDjssKg-9O_shcd0SCgkEXohc_3Uw3zvFLXsjZg8BDTIl1IUJ66xn1tQkm5QU4Ksk3Zw5b7AKzUmtl-FfQwOs2dlCCdQEky4fcd05CYAvBBLQiDNtDqdPqj3sCg0nkVpTddPm26wh6U-_7gxEiLGA_hJ_nR6Q4qE5F_QL3-ARMaIUuiCdRAAAnNO12LqxJ6oEL8Yju6kjcarmXim55cx3haZCCsB9W3nRYX0RoEre7pMPHuRo15sJBqbYe1NOTBNSXX1MrypnIGYfedMJeIJbDN2VA.9-8EF4VkZM4ePusH.rbakqPC55-hunlrGENQ4ig7ZvTUe0G2WHqS0GgGlmxTLPWIofMrC7paXWrImdfBerCzkYp9UWJZT49iECC9vxyzHABMx30ti-i84KVJDANe_nBXYvv7Zt9_hWY9_cOwJAz_i0XAl3a0AYRbE6ktIlX3mhDIKJza_FQOMisiJ_eWf-8_c2sUEum4yDmylVJs7aFnHeCRUKEkxiOmbhj9qJXVMoYrEZsmSYiYAxTUgEoHMY3Qz4X2uFMslGd_IAH0XESEsdHuiQ7vXzBdjuHqQhATZFsfJs1t-yOaKSgaHRtWJ9FeFSgET0xJdNLhCH-ENqXJmvIxmgURL3sjhWyjW9B-MqwGZx_5iTWd6TS1-gPY0Q-xQ7Lu0UzCbVdPAC-WwPibqh2ot9l9XAo2MLrk-M5kWoHT9oCVPreayFCHQr2vWrhnU2mdareBj0hxASbpms3CaglPsjNK4jN2WwXlcvs_v2da6-WDYCZKWa7D1he4FEaVl9Kb0nZEhtnYaqTqmIQWvgiq3FSbUSLeWcFl2x6Ao_5o3Fl4SVA.IkyMLswerec1lNTXtwlW-Q> > CGBANNERINDICATOR > Thank you, Alex. There's only a dash, which I wouldn't think is an issue, > but....... who knows. > > ~Allen K > > > On Thursday, May 29, 2025 at 12:18:58 PM EDT, Alex Burch < > abu...@activecampaign.com> wrote: > > > I think Gmail came out with some more explicit rules about what can be in > the From Name. Are you using any special characters or emojis in the From > Name? They have the guidelines outlined here: > https://support.google.com/a/answer/81126?hl=en#:~:text=The%20display%20name%20should%20clearly,characters%20to%20imitate%20graphic%20elements > <https://support.google.com/a/answer/81126?hl=en#:~:text=The%20display%20name%20should%20clearly,characters%20to%20imitate%20graphic%20elements> > . > > Thanks, > Alex > > > -- > > Alexander Burch > ActiveCampaign / Senior Deliverability Engineer > abu...@activecampaign.com > 1 North Dearborn St Suite 500, Chicago IL, 60602 > > <https://www.facebook.com/activecampaign> > > <http://www.twitter.com/activecampaign> > > <https://www.linkedin.com/company/activecampaign-inc-> > > <https://plus.google.com/107063868317743606466> > > > <https://www.activecampaign.com/sig/?u=aburch&c=1> > > > On Thu, May 29, 2025 at 9:16 AM Allen Kevorkov via mailop < > mailop@mailop.org> wrote: > > Has anyone seen this before? > > [image: Inline image] > > Nothing new about the email address.. domain with medium reputation, but > throws this error when sent to private domain address / hosted by Google. > Domain has a regular dash in the name (i.e. do-main.com > <http://do-main.com>) > but nothing has changed and never been an issue. > > Thanks in advance. > > ~Allen K > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop > <https://list.mailop.org/listinfo/mailop> > >
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