Hello, does anyone have a Microsoft contact that could help with a
deliverability issue that started approximately two days ago?

We (LeapAP) are seeing a large and increasing volume of errors such as the
below (XXXX is our dedicated IP at our ESP) and are unable to deliver mail
to our users with the following destination domains (so it seems like the
hosted Office 365 domains aren't impacted, but only the free/Outlook.com
ones):
hotmail.com
hotmail.ca
live.ca
msn.com
outlook.com
live.com

4.7.650 The mail server [XXXX] has been temporarily rate limited due to IP
reputation. For e-mail delivery information, see https://aka.ms/postmaster
(S775)

SNDS shows nothing abnormal for the IP address during the involved time
period or earlier, but I can only see up to yesterday @ 18:00 PT there.

We submitted the Microsoft form at https://olcsupport.office.com/ and have
a ticket number as a result, which I can share as well.

Appreciate the help as we're quite impacted and getting a lot of support
tickets.

Thanks

Erik Levinson
LeapAP
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