Hellow Benoît,

Benoît Panizzon via mailop <[email protected]> writes:

> Hi Gang
>
> I was just able to reproduce a strange issue with an Outlook customer.
>
> Receiving end is Postfix with an Let's encrypt wildcard cert. As far
> the cert looks valid, the chain looks ok.
>
> When the outlook customer is sending an email I see this in the logs:
>
> 2026-02-20T15:19:39.867675+01:00 mail postfix/smtpd[115462]: connect from 
> mail-westeuropeazlp170110003.outbound.protection.outlook.com[2a01:111:f403:c201::3]
> 2026-02-20T15:19:40.034763+01:00 mail postfix/smtpd[115462]: disconnect from 
> mail-westeuropeazlp170110003.outbound.protection.outlook.com[2a01:111:f403:c201::3]
>  ehlo=1 starttls=1 quit=1 commands=3
> 2026-02-20T15:19:40.065412+01:00 mail postfix/smtpd[115435]: connect from 
> mail-westeuropeazon11021129.outbound.protection.outlook.com[52.101.70.129]
> 2026-02-20T15:19:40.230800+01:00 mail postfix/smtpd[115435]: disconnect from 
> mail-westeuropeazon11021129.outbound.protection.outlook.com[52.101.70.129] 
> ehlo=1 starttls=1 quit=1 commands=3
> 2026-02-20T15:19:42.145161+01:00 mail postfix/smtpd[115462]: connect from 
> mail-westus3azlp170100009.outbound.protection.outlook.com[2a01:111:f403:c107::9]
> 2026-02-20T15:19:42.947705+01:00 mail postfix/smtpd[115462]: disconnect from 
> mail-westus3azlp170100009.outbound.protection.outlook.com[2a01:111:f403:c107::9]
>  ehlo=1 starttls=1 quit=1 commands=3
> 2026-02-20T15:19:42.993766+01:00 mail postfix/smtpd[115435]: connect from 
> mail-westus3azon11020138.outbound.protection.outlook.com[52.101.201.138]
> 2026-02-20T15:19:43.835172+01:00 mail postfix/smtpd[115435]: disconnect from 
> mail-westus3azon11020138.outbound.protection.outlook.com[52.101.201.138] 
> ehlo=1 starttls=1 quit=1 commands=3
>
> So obviously outlook just send the three commands: ehlo, startls and quit but 
> never transmit the email.
>
> The sender is never getting a notification (issue persists for one week now) 
> about emails not being transmitted.
>
> Only emails sent from outlook customer are affected.
>
> Anyone else observing that issue and having an idea what the cause could be?

Viktor already gave excellent advice in another thread. I just wanted to
provide evidence that the relationship between Microsoft's mail server
and Postfix for email delivery is not a problem. Here are two
references [1-2] (I tested this with my personal email account):

[1] mail logs:
<https://gitlab.com/soyeomul/Gnus/-/raw/c6afccb1ab07f43eb17b3d6f2823a347b8f96d5f/stuff/outlook.log>

[2] email full headers:
<https://gitlab.com/soyeomul/Gnus/-/raw/c6afccb1ab07f43eb17b3d6f2823a347b8f96d5f/stuff/outlook.eml>

And i am DANE user (DANE-TA 2 1 1).


Sincerely, Byunghee

Attachment: signature.asc
Description: PGP signature

_______________________________________________
mailop mailing list
[email protected]
https://list.mailop.org/listinfo/mailop

Reply via email to