I wouldn't bother. Someone once signed me up for hundreds (if not
thousands) of shopify stores (no double opt in) and I received precisely
one response from them and then never again: That it was acceptable and
they would do nothing about it.
Shopify joins the likes of Salesforce, they don't care about the rest of
us, they operate on the principle of "Go ahead and block us, your
customers will just leave you for it."
On 2026-03-14 22:53, Sebastian Robin Nielsen via mailop wrote:
Anyone that knows how I reach shopify abuse?
Or if Shopify is on this list.
A shopify store has started sending me a lot of marketing emails. When
using unsubscribe link, it says "This store is in maintenace mode,
please enter store owner username/password to access".
It applies both to the link in the email body, but also to the link in
the List-Unsubscribe header.
When trying to email [email protected], I get directed to their help
page, which actually REQUIRES a store owner login to create a ticket.
If I press "Can't login", I just get instructions on how to do a
password reset, and a password reset request form.
"Hello,
This inbox is not monitored.
For further assistance on where to appropriately direct your request
or concern, please visit our Help Center: https://help.shopify.com/en.
Shopify"
I do understand this behaviour from Shopify isn't intentional, thats
why I don't want to completely block shopify's domain.
Its simply a bug where maintenace mode takes precendence over a
unsubscribe request.
Best regards, Sebastian Nielsen
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