Hello There James,

I don't believe there is someone from Patreon here, but I have a contact there. 
He reviewed the request and stated that you can reach out via the Help Center 
here for the fastest response - 
https://support.patreon.com/hc/en-us/requests/new or email 
[email protected]<mailto:[email protected]>.

Hope that that this helps!


Eric Trinidad | Enterprise Technical Account Manager

[email protected]  | +1 (833)769-0339

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Sent: Monday, August 17, 2026 5:00 AM
To: [email protected] <[email protected]>
Subject: mailop Digest, Vol 73, Issue 23

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Today's Topics:

   1. Anyone from Patreon here? (James Snow)
   2. Re: MX DNS Setup (Jasper Spaans)


----------------------------------------------------------------------

Message: 1
Date: Sun, 16 Aug 2026 23:43:47 +0000
From: James Snow <[email protected]>
To: [email protected]
Subject: [mailop] Anyone from Patreon here?
Message-ID: <[email protected]>
Content-Type: text/plain; charset=us-ascii

Hi all,

Looking for someone in trust/safety at Patreon.

Thanks,


-Snow



------------------------------

Message: 2
Date: Mon, 17 Aug 2026 11:13:55 +0200
From: Jasper Spaans <[email protected]>
To: "[email protected]" <[email protected]>
Subject: Re: [mailop] MX DNS Setup
Message-ID: <[email protected]>
Content-Type: text/plain;       charset=utf-8

On 14 Aug 2026, at 18:09, Ferris, Rhys (SAA) via mailop <[email protected]> 
wrote:

> I’m curious how folks are handling DNS for their MX infrastructure these 
> days. Are you using a DNS/security layer that does any sort of domain- or 
> reputation-based filtering, or is your MX-related DNS essentially just 
> authoritative DNS returning answers?

We (StartMail) don't do anything fancy for serving our MX records, but it does 
appear that some domains our customers try to send messages to have silly 
filters on their DNS infra preventing us from making queries directly from our 
servers hosted in Dutch data centers. This does not appear to be broken DNSSEC 
or our upstream provider having a poor reputation, it really seems to be 
geoblocking, and confirmed by tools as DNS Checker and RIPE Atlas.

Needless to say we have implemented some workarounds to fall back to third 
party resolvers for such domains, and most of the time we are able to deliver 
to the MX records we find using those external resolvers.

Note that this is mostly about American organisations.


Jasper
StarMail.com



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