Hi,

We are Qboxmail, an Italian mailbox hosting provider. We provide only B2B mailboxes exclusively to companies and do not offer free email accounts.

I am writing here because I need your help with a deliverability issue affecting Yahoo mailboxes. Starting from September 17th all our SMTPs were blocked by Yahoo:

status=bounced (host mx-eu.mail.am0.yahoodns.net[188.125.72.73] said: 553 5.7.2 [TSS09] All messages from 185.97.217.40 will be permanently deferred; Retrying will NOT succeed. See https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command))

dsn=5.7.2, status=bounced (host mta7.am0.yahoodns.net[67.195.204.74] said: 553 5.7.2 [TSS09] All messages from 185.97.217.41 will be permanently deferred; Retrying will NOT succeed. See https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command))

dsn=5.7.2, status=bounced (host mta6.am0.yahoodns.net[98.136.96.74] said: 553 5.7.2 [TSS09] All messages from 185.97.217.43 will be permanently deferred; Retrying will NOT succeed. See https://postmaster.yahooinc.com/error-codes (in reply to MAIL FROM command))

All our IPs 185.97.217.0/24 seems blocked by Yahoo.

I filled out the support form on their website, but nothing has changed.

It’s very strange because we’re only having this problem with Yahoo; our IPs aren't on any other major blocklists.

We’re facing serious issues because of this block.
What can we do?
Thanks

--
Alessio Cecchi
postmaster AT qboxmail
https://it.linkedin.com/in/alessice

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