What a coincidence, we build a FOSS MTA and have a Discourse community (
https://community.kumomta.com/).

Generally speaking the thinking behind greylisting is that botspammers
don't bother doing retries, so by issuing a tempfail you get rid of a
certain percentage of malicious traffic.

I've seen people drop it to a minute when they know they are being
greylisted and be fine, but it's certainly something to do while watching
closely.

Mike


Mike Hillyer
Co-Founder
US Eastern Timezone
443-472-7226

Let's Meet: https://cal.com/mike-kumomta/meet



On Wed, Oct 14, 2026 at 11:44 AM Michael Brown via mailop <[email protected]>
wrote:

> We run a service (hosting Discourse, natch) where we send a *lot* of
> email to customers' customers.
>
> An important chunk of the traffic is email signup verifications — on
> initial signup we verify the new user owns the address. Ideally they're
> only waiting for a few seconds and can sign up for a forum right away.
> Unless their mail server implements greylisting.
>
> Naturally, this is "our problem to fix" even though delaying mail is a
> choice made by the receivers.
>
> We've kept postfix's five minute default, but is there any kind of
> common consensus for a lower value being a safe choice?
>
> I'm extremely wary of lowering it as we don't want to risk any
> reputation damage from aggressive retries, but we also want to provide a
> good experience for the end user.
>
> What do other senders in similar situations do?
>
> --
> Michael Brown
> Civilized Discourse Construction Kit, Inc.
> https://www.discourse.org/
>
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