I appreciate that Mailplane pops up a Growl box briefly when a new
chat or email comes in, but one thing that would be nice would be to
have some indication that there are chats pending after the Growl goes
away.

Suggestions for implementing this:

1.  bounce the dock icon until the chat is viewed.  When I was using
Adium, I had it set to bounce every 15 seconds if there was an unread
chat.

2.  Make a change to the menu-bar icon.  e.g. add a dot or a separate
number when there's a few pending chats.

3.  Make chat growls persistent, but email growls fade.  (make this
optional)

Also, it would be nice if the chat growls included at least the first
few words/characters in the received chats, rather than just saying
"Alice wants to chat."

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