Are you guys both using the LATEST version?  You will not have been
prompted to update to this one, you would have to download it from the
page:  http://mailplaneapp.com/download  Please ensure you are running this
latest update.

*Jessica*
Customer Support Ninja
http://mailplaneapp.com/


On Tue, Sep 11, 2012 at 5:15 PM, Lana Litwin <[email protected]> wrote:

>      It crashed on me also but I didn't save the log. I reinstalled and it
> has been ok.
>
> On Mon, Sep 10, 2012 at 6:36 PM, Mailplane Support <
> [email protected]> wrote:
>
>> Are you getting any errors when it crashes?  A crash log would be helpful
>> (send it through the Help > Feedback and Support menu).
>>
>>
>>  *Jessica*
>> Customer Support Ninja
>> http://mailplaneapp.com/
>>
>>
>> On Mon, Sep 10, 2012 at 1:30 PM, Robert Kennedy III <
>> [email protected]> wrote:
>>
>>> Hi Jessica,
>>>
>>> No, a reset does not help.  Mailplane now crashes at least 5-6 times a
>>> day.  Any help?
>>>
>>> RK
>>>
>>>
>>> On Tuesday, August 28, 2012 7:08:51 PM UTC-4, mailplanesupport wrote:
>>>
>>>> Oh no, I'm sorry to hear.  I have heard a few different things, but not
>>>> this exactly.  Does a reset help the issue at all?
>>>>
>>>>  *Jessica*
>>>> Customer Support Ninja
>>>> http://mailplaneapp.com/
>>>>
>>>>
>>>> On Tue, Aug 28, 2012 at 7:18 AM, Robert Kennedy III <
>>>> robert...@rkcslearning.**com> wrote:
>>>>
>>>>> My mailplane is still crashing since the Mountain Lion upgrade.  It's
>>>>> happened already 3 times this morning.  It does it if I perform an 
>>>>> activity
>>>>> like typing something in a search box and then clicking an email pretty
>>>>> quickly after that.  Its almost as if Mailplane can't handle the speed at
>>>>> which I am making the commands.
>>>>>
>>>>> Anybody else experiencing this?
>>>>>
>>>>> Any help from the mailplane team?
>>>>>
>>>>>
>>>>> On Tuesday, July 31, 2012 3:28:18 PM UTC-4, Robert Kennedy III wrote:
>>>>>
>>>>>> Hi guys,
>>>>>>
>>>>>> While  not the WORST bug in the world, 2.5.7 keeps on crating at
>>>>>> random times.  Its happened about 4 times today when doing things like
>>>>>> doing a search, opening an email result, etc.
>>>>>>
>>>>>> Any other reports of this?
>>>>>>
>>>>>> Robert
>>>>>>
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