Thanks, Jessica, much appreciate it!

Best,
Josh


On Wed, Jul 17, 2013 at 11:54 AM, Mailplane Support <
[email protected]> wrote:

> Hi Joshua;
>
> Thanks so much for taking the time to write.  I'll forward your comments
> on to the developer to look in to!  :)
>
> Cheers;
>
> *Jessica*
> Customer Support Ninja
> http://mailplaneapp.com/
>
>
> On Mon, Jul 15, 2013 at 1:43 PM, Joshua Bronson <[email protected]>wrote:
>
>> By default, Mailplane binds ⌘↑ and ⌘↓ to "Newer Conversation" and "Older
>> Conversation" (under the "Mail" menu), respectively. But this shadows OS
>> X's system shortcuts <https://support.apple.com/kb/HT1343> for "Move the
>> text insertion point to the beginning/end of the document".
>>
>> Similarly, Mailplane binds ⌘← and ⌘→ to "Next" and "Previous" (under the
>> "Calendar" menu), but this shadows the system shortcuts for "Move the text
>> insertion point to the beginning/end of the current line".
>>
>> This is a tremendous usability problem. Users of these system shortcuts
>> come to expect them to work in every app that offers a blinking cursor in a
>> text field. Having them move you to a whole other conversation or month is
>> surprising, disrupts what you were in the middle of trying to do, and makes
>> it hard to get back to where you were.
>>
>> To work around this, you can go to System Preferences > Keyboard >
>> Keyboard Shortcuts, select Application Shortcuts, click the + button, and
>> then add overrides one by one for these shortcuts in Mailplane. But this is
>> a huge hassle and many users aren't likely to do this.
>>
>> Gmail and Google Calendar already offer perfectly good, nay, much better,
>> shortcuts for "Newer Conversation" / "Older Conversation" and "Next" /
>> "Previous": j and k! (See
>> https://support.google.com/mail/answer/6594?hl=en and
>> https://support.google.com/calendar/answer/37034?hl=en.)
>>
>> Can Mailplane stop overriding important system keyboard shortcuts? It's
>> good that Mailplane offers menu items for these commands so that they're
>> accessible via mouse, but since there are already better keyboard shortcuts
>> for them built into Gmail and Gcal, Mailplane shouldn't add a different set
>> of shortcuts that override basic movement while editing text. If Mailplane
>> is going to add redundant keyboard shortcuts for these at all, it should at
>> least try to make sure they're not claimed by anything else.
>>
>> Thanks for reading.
>>
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>>
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